In compliance of the requirements of Article 10 Law 34/2002 of 11 July, services of information society and electronic commerce, the following data is reflected below:
The owner of this website is PETIT HOTEL S.C.C.L.
Registered Office: Carrer Laforja 67 1º 2ª 08021 Barcelona
USER AND RESPONSIBILITIES
Navigation by accessing and using of websites https://petit-hotel.net, and all the subdomains and directories included under this web, as the services or contents that through tem could be obtained and all the own domain portals o gives the user’s condition, by which they accept, navigate to the page PETIT HOTEL SCCL, all terms and conditions set here without affecting the application of the relevant rules binding Legal as appropriate.
If the considerations detached in this Legal Warning are not of your accordance, you might not use the Portal, although every use made of it or its services and contains in it included will be accept the legal conditions attached in this legal warning.
The website PETIT HOTEL SCCL, provides wide range of information, services and data. The user assumes responsibility for the proper use of websites. This responsibility shall extend to: the accuracy and legality of the information provided by the user in the forms issued by PETIT HOTEL SCCL, to access certain content or services offered by the website.
To this effect, the User is not allowed to use any of the contains with illegal purposes or effects which are prohibited in this text and that in any way could damage rights and interests or third parties or could damage, disable, overload or prevent the normal use of the contains, of other Users or of the whatever Internet User (hardware and software).
The use of information, services and data offered by PETIT HOTEL SCCL, will not go against the provisions of these conditions, law, morals, good customs or public order or in any other case, may involve injury to the rights of others or the operation of websites.
To this end, the User shall not use any of the contents with illegal purposes, prohibited in this text, harmful to the rights and interests of others, or in any way damage, disable, overburden, impair or prevent the normal use of the contents, other Users or any Internet user (hardware and software).
Users shall be liable for damages of any kind that the company owns the site may suffer directly or indirectly as a result of breach of any of the obligations arising from the use of this Website and policy privacy.
In particular, and merely indicative and not exhaustive, the User agrees not to transmit, distribute or make available to third parties information, data, content, messages, graphics, drawings, sound and / or images, photographs Site.
TERMS AND CONDITIONS OF WEB USE
INFORMATION ABOUT THE WEBSITE
Through its WEBSITE, https://petit-hotel.net, of which PETIT HOTEL, SCCL is the owner and administrator, of the online booking activity for stays in our Hotel.
ADVERTISING ON THE WEBSITE:
The Web https://petit-hotel.net, may host advertising or sponsored content. The advertisers or sponsors are solely responsible for ensuring that the material submitted for inclusion on the Web complies with the laws that may be applicable in each case. PETIT HOTEL, SCCL shall not be liable for any error, inaccuracy or irregularity that may be contained in the advertising content or that of the sponsors.
AVAILABILITY OF THE WEB
The administrator of the web page will do everything possible to resolve all the doubts and formalities requested of all USERS/CUSTOMERS, as quickly as possible in the demand for consultations.
However, on occasions, and for reasons that are difficult for the website administrator to control, such as human error or incidents in the computer systems, it is possible that the speed finally provided to USERS/CUSTOMERS may not be adequate for the management of the requested bookings.
In the event that the management of the reservation is not available or the reservation process cannot be completed after having completed the registration form, the USER/CUSTOMER will be informed by e-mail of the total cancellation of the reservation.
The website administrator has the maximum security measures commercially available in the sector. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, at 256 bits, which ensure that it is only intelligible and understandable by the USER/CUSTOMER device, and that of the WEBSITE, in this way, by using the SSL protocol, “Secure Socket Layer”, the predecessor of the protocol, TLS, “Transport Layer Security”, which are cryptographic protocols that provide privacy and integrity in secure communications over a communication network, commonly the Internet, which guarantees that the information transmitted over the network cannot be intercepted or modified by unauthorised elements, ensuring that only legitimate senders and receivers are the ones who have access to the communication in an integral manner which guarantees:
- That the USER/CUSTOMER is communicating his/her data to the server centre of the web page administrator and not to any other that might try to impersonate the latter.
- That between the USER/CUSTOMER and the web page administrator’s server centre the data is transmitted in encrypted form, preventing it from being read or manipulated by third parties.
ACCESS AND STAY ON THE WEB
USERS/CUSTOMERS are fully responsible for their conduct when accessing the information on the WEBSITE while browsing it, as well as after having accessed it.
As a consequence of this, USERS/CUSTOMERS are solely responsible to the administrator of the website and third parties for:
- The consequences that may arise from the use, for illicit purposes or effects or contrary to the present document, of any content of the WEBSITE, whether or not it has been prepared by the administrator of the web page published officially under his name.
- As well as the consequences that may arise from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that may damage, render useless or deteriorate the WEBSITE, or prevent normal enjoyment by other users.
The administrator of the website reserves the right to update the contents whenever it deems appropriate, as well as to eliminate them, limit them or prevent access to them, temporarily or permanently, as well as to deny access to the WEBSITE to USERS/CUSTOMERS who misuse the contents and/or fail to comply with any of the terms and conditions that appear in this document.
The administrator of the website informs that it does not guarantee:
- a) That access to the WEBSITE, and/or to the linked websites will be uninterrupted and free of error.
- b) That the content or software accessed by USERS/CUSTOMERS through the WEBSITE or the linked websites does not contain any error, computer virus or other elements in the content that may cause alterations in their system or in the electronic documents and files stored in their computer system or cause any other type of damage.
- c) – The use of the information or content of the WEBSITE or linked websites that USERS/CUSTOMERS may make of it for their own personal purposes.
MODIFICATION OF THE TERMS AND CONDITIONS OF USE
The website administrator reserves the right to modify, at any time, the presentation and configuration of the WEBSITE, as well as these terms and conditions of use.
Therefore, the website administrator recommends the USER/CUSTOMER to read the terms and conditions of use carefully each time he/she accesses the WEBSITE.
USERS/CUSTOMERS will always have these terms and conditions of use in a visible place, freely accessible for any queries they may wish to make.
OUR WEB RESPONSIBILITY
The administrator of the web page does not assume any responsibility derived, by way of example but not limited to:
1.- Of the use that USERS/CUSTOMERS may make of the WEBSITE or linked websites, whether prohibited or permitted, in breach of intellectual and/or industrial property rights.
2.- Any possible damages to USERS/CUSTOMERS caused by the normal or abnormal functioning of the search tools and location of the contents and/or access to the WEBSITE, errors or problems generated in the development or instrumentation of the technical elements available on the WEBSITE.
3.- Of the contents of those pages to which USERS/CUSTOMERS may access from links included in the WEBSITE, whether authorised or not.
Access by minors (16 years of age) to the contents included on the WEBSITE, being the responsibility of their parents or guardians, such as having any of the tools to control the use of the Internet in the sending of personal data without the prior authorisation of their legal guardians.
The administrator of the web page will not be responsible in any case when the following occur:
a.- Errors or delays in accessing the WEBSITE, by the USER/CUSTOMER, at the time of entering their data in the registration form, the slowness or impossibility of receipt by the recipients of the booking confirmation or any anomaly that may arise when these incidents are due to problems in the Internet network, causes of fortuitous event or force majeure and any other unforeseeable contingency beyond the good faith of the administrator of the website.
b.- Errors or incidents that may occur in communications, deletion or incomplete transmissions, so that there is no guarantee that the services of the website are constantly operational.
c.- Errors or damage caused to the website due to inefficient use of the service and in bad faith on the part of the USER/CUSTOMER.
d.- Of the non-operability or problems in the electronic address provided by the USER/CUSTOMER, for the sending of the confirmation of the reservations.
In any case, the administrator of the website undertakes to solve any problems that may arise and to offer all the necessary support to the USER/CUSTOMER, in order to reach a rapid and satisfactory solution to the incident.
Likewise, the website administrator has the right to carry out promotional campaigns to promote the registration of new users in its online service.
LSSI-CE AND DATA PROTECTION CERTIFICATES
PETIT HOTEL, SCCL, which owns the website: https://petit-hotel.net, is advised on current e-commerce and Data Protection regulations such as the RGPD-UE-2016/679, the LOPDGDD-3/2018, with the LSSI-CE-34/2002, and Law 9/2014, General Telecommunications, by GRUP QUALIA, for which it is granted a certificate in digital image format so that it can display it on its website.
INTELLECTUAL AND INDUSTRIAL PROPERTY:
The administrator of the website has all the rights over the content, design and source code of this page and WEBSITE, and, in particular, including but not limited to, the photographs, images, texts, logos, designs, trademarks, trade names and data included on the website.
USERS/CUSTOMERS are advised that these rights are protected by current Spanish and international legislation on intellectual and industrial property, Royal Decree-Legislative 1/1996 of 12 April and subsequent amendments.
Directive-EU-2019/790 of the European Parliament and of the Council of 17 April 2019 on copyright and related rights in the digital single market.
Without prejudice to the foregoing, the content of the WEBSITE is also considered to be a computer programme, and therefore, all current Spanish and European Community legislation on the matter is also applicable to it.
Likewise, the copying, reproduction, adaptation, modification, distribution, commercialisation, public communication and/or any other action that involves an infringement of current Spanish and/or international regulations on intellectual and/or industrial property, as well as the use of the contents of the website is strictly prohibited without the prior express written authorisation of the administrator.
The administrator of the website informs that no licence or implicit authorisation is granted for the intellectual and/or industrial property rights or for any other right or property related, directly or indirectly, to the contents included in the WEBSITE: https://petit-hotel.net.
The use of the contents of the web domain is only authorised for information and service purposes, provided that the source is cited or referred to, and the user is solely responsible for any misuse of the same.
In the event that any clause of these terms and conditions of use is declared null and void, the remaining clauses shall remain in force and shall be interpreted taking into account the will of the parties and the very purpose of these terms and conditions.
The website administrator may not exercise any of the rights and powers conferred in this document, which shall in no case imply the waiver of the same unless expressly acknowledged by the website administrator or the statute of limitations of the action that corresponds in each case.
APPLICABLE LAW AND ARBITRATION
These terms and conditions of use are governed by the Spanish legislation applicable to the matter. In order to resolve any dispute or conflict that may arise, the parties submit to the jurisdiction of the courts of BARCELONA, the city of origin of the entity, PETIT HOTEL, SCCL, owner of the WEBSITE, unless the law imposes another jurisdiction.
RESOLUTION OF DISPUTES
By Law 7/2017, in its Article, 40.5, which transposes into Spanish law the Directive, 2013/11/EU, and Regulation-EU-524/2013, of the European Parliament and of the Council, in its Article, 5.1, which states what is related to alternative dispute resolution in consumer matters: online dispute resolution platform: (click here).
USERS/CUSTOMERS undertake to browse the WEBSITE and use the content in good faith.
By simply visiting the WEBSITE, USERS/CUSTOMERS do not provide personal information nor are they obliged to provide it.
The administrator of the website undertakes to keep the maximum reserve and confidentiality of the information provided and to use it only for the purposes indicated. The web page administrator presumes that the data have been entered by the owner or by a person authorised by the owner, and that they are correct and accurate. Likewise, PETIT HOTEL, SCCL, informs of the possibility of exercising the rights of access, which allows the web user to know what personal data the administrator of this page has and in this case will reply within a period of 30 days, provided that the data is kept, rectification, which allows errors to be corrected, data that is inaccurate or incomplete to be modified and guarantees the accuracy of the information, opposition, which may request and ensure that data processing is not carried out, deletion, which allows inappropriate or excessive data to be deleted, limitation, by which you may request that the processing of your data be limited when you have exercised your right to rectify your personal data, and portability, so that the user may obtain a copy of the personal data provided on the website in order to be able to transmit them to other services. These rights may be exercised by any means that provides proof of sending and receiving them to the address of the WEBSITE administrator, or by e-mail to email@example.com, providing a photocopy of your ID card or alternative documentation proving your identity.
As long as you do not inform us to the contrary, we will understand that your data have not been modified, that you undertake to notify us of any variation and that we have the consent to use them in order to be able to maintain the relationship between both parties.
In accordance with the provisions of Law 34/2002, of Services of the Information Society and Electronic Commerce in its article 21, we ask for your consent to be able to send advertising communications that we consider may be of interest to you, by e-mail or by any other equivalent means of electronic communication, this consent will be accepted with the acceptance of these conditions of use by means of a check box at the bottom of the form or web page.
To modify, update or cancel their personal data, the USER/CUSTOMER shall write from the email address of their account to firstname.lastname@example.org, with the subject line.
Therefore, the USER/CUSTOMER is responsible for the veracity of the data and the administrator of the website will not be responsible for the inaccuracy of the personal data of USERS/CUSTOMERS.
In accordance with current legislation on data protection, the website administrator has adopted the appropriate levels of security for the data provided by USERS/CUSTOMERS and has also installed all the means and measures within its power to prevent the loss, misuse, alteration, unauthorised access and extraction of the same.